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Task Management System

Easy Task Definition Advanced Tracking Tools Performance Management Task Templates
Documenos ®

Discover Documenos® Task Management.

In a busy work environment, every task matters. Task management has never been this simple, flexible, secure and measurable. Simplify your tasks and increase your productivity with Documenos®.

  • Simple, flexible and secure management.
  • Tracking business processes and tasks from a central point.
  • Task assignment and authorization across different users.
  • Running tasks integrated with the process management and workflow modules.
  • Planning tasks and tracking them with reminders.
  • Managing tasks integrated with documents and processes.
  • Sending notifications to the parties involved.
  • Secure task management through authorization and access controls.

Where does a task come from?

A task isn't only opened with the "New Task" button; it can start anywhere the work passes through.

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New Task

Open a new task record in a single step from the task list or the document inbox.

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From draft to task

"Save as task" the draft you prepared in the document editor and hand it over to someone else to complete.

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From a process or workflow step

A step in a process or workflow can automatically generate tasks for the people involved.

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From a contact form

A request submitted through the contact form on your website can be turned directly into a task.

To whom, and in which company?

A task can be sent to a user, to all members of a group or to the managers of a unit. The task's follower/owner can be you, or another user, group or unit manager; and both can even be located in another company within the same installation.

The task lifecycle

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Complete

The assignee finishes the work and closes the task with a comment.

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Forward

If allowed, the task is forwarded with a comment to another person, group or unit.

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Return

If allowed, the task is sent back to its previous owner.

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Cancel

The creator or the follower can cancel the task; the assignee can only request cancellation.

Follower approval

A task isn't closed until its follower approves

If you wish, completed or cancelled tasks go to their follower/owner for approval before closing. If the follower rejects the completion, the task becomes active again and returns to the assignee's inbox.

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Task classes: set up your template once

Your own fields

Add custom fields to each task class; mark the mandatory ones and show the important ones as columns in the list. Classes are defined in multiple languages and can be copied, exported and imported.

Rules are defined in advance

A class can prefill, require or lock the task's follower and recipient. Whether the task can be forwarded, returned or cancelled is also defined in the class.

Some of the field types available in task classes:

  • Text, number, date/time
  • List, tag box, checklist
  • User, unit, contact
  • Inventory card
  • Table
  • File and image
  • Auto number
  • Location
  • AI command button

20 ready-made task classes

Documenos ®Purchasing

Purchase Request

Documenos ®Administrative Affairs

Office Equipment Request

Documenos ®Administrative Affairs

Stationery Request

Documenos ®Administrative Affairs

Vehicle Request

Documenos ®Administrative Affairs

Shipping Request

Documenos ®Administrative Affairs

Document / Paperwork Request

Documenos ®Administrative Affairs

Archiving / Filing

Documenos ®IT

Access / Permission Request

Documenos ®IT

Computer, Printer or Network Issue

Documenos ®IT

Printer / Scanner Issue

Documenos ®IT

Technical Service Request

Documenos ®Facilities

Electrical Fault Report

Documenos ®Facilities

Lighting Fault

Documenos ®Facilities

Air Conditioning / Heating Request

Documenos ®Facilities

Cleaning Request

Documenos ®Facilities

Meeting Room Request

Documenos ®Events

Event / Organization Preparation

Documenos ®HR

New Employee Preparation

Documenos ®General

Form / Survey Completion

Documenos ®General

Interdepartmental Work Request

Each class comes ready with its own fields and rules. Use it as is, copy and adapt it, or build your own class from scratch. Classes can be moved to other installations by exporting and importing them.

As the task progresses, the system works too

When a task is created, forwarded, returned, completed or cancelled, and when these are approved, the actions you defined for its class run automatically.

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Data and system integration

Reading from and writing to datasets, running queries or commands on databases, HTTP, SOAP and SAP service calls, writing files and running programs.

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Notifications

Send email, SMS or in-app notifications to users, groups or unit managers, so everyone knows what they need to know, right when they need to.

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User and permission operations

As a result of a task, add or remove group members, activate or deactivate user accounts, and assign or remove delegations. For example, when an onboarding task is completed, the new employee's account can be opened automatically.

Every task in its own list

Documenos ® Inbox

Awaiting my action

Documenos ® Approval

Completed / cancelled, awaiting approval

Documenos ® Sent by me

Created by me

Documenos ® Sent by me

Forwarded by me

Documenos ® Sent by me

Returned by me

Documenos ® Closed

Completed by me

Documenos ® Closed

Cancelled by me

Documenos ® Following

Followed by me: in progress, completed, cancelled

Documenos ® Archive

Task archive

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Full-text search

The subject, comments, class field values and the contents of attached files are all searched together.

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Step chain and history

The task preview shows who passed it to whom, who did what and when, along with their notes.

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Live updates

When a task changes hands, the open screens and pending-task counters of everyone involved refresh instantly.

Features

Our customers' favorite features

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Easy Task Definition

Based on permissions, you can edit tasks and easily create and assign them.

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Advanced Tracking Tools

You can track task progress in real time and send reminders for unfinished tasks.

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Performance Management

You can analyze productivity on a per-task basis. Define unlimited BI dashboards for task-based analytics.

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Office Files Integration

You can easily attach Office documents to task records and request that the files be completed.

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Reminders

Add a reminder to a task; set how many days in advance and at what time it should alert, and have an email sent to the users, groups and unit managers you choose. (Enterprise edition.)

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Tasks with AI

Add AI command buttons to task forms; AI assistants can read the task list, history and files via MCP and act on tasks.

See What the Documenos® Task Management Interface Looks Like.

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