Loading ...
Who did what, when and where?
Documenos® records the actions taken in every module in a single unified event log and lets you monitor them on the "Logs" screen. Hundreds of action types are recorded, from signing in to permission changes, and from document previews to moving a file within the archive; with a date range, a module filter and full-text search across every detail of an entry, you reach the record you need straight away.
Sign-in/sign-out, user and group permission changes, proxy definitions, integration and configuration settings. The full details of each entry are one click away.
Document, process, workflow and task activity: viewing, downloading, sharing, returning, cancelling, forwarding, comments, attachments and signature verification.
Upload, download, move, copy, delete, restore, share and OCR, together with the file's location before and after the action.
Contract creation, updates, renewals, status changes and clause edits.
Drive entries also show sign-ins to shared folders and failed sign-in attempts; website content changes are recorded under the Content module.
Work the user never sees is tracked too: if an email wasn't sent or a service threw an error, you'll find the reason in the log.
The event log is kept in a database separate from the application's main database: log volume does not affect the application's performance, and the log database can be backed up and moved on its own.
Email, SMS and e-Document deliveries are tracked on their own queue screens: pending items appear with their last attempt and last error, and completed deliveries are written to the event log.
Messages from background services, the status of archive service operations, and server, user and IP details for any errors.
To see the history of a document, process, contract or archive folder, open its log from the record itself: the Logs screen opens filtered to that object's entries only, covering all time.
Each module's log is visible with its own permission, and the module filter lists only the modules you are authorised for. To see a record's own history, being able to see that record is enough. Everyone sees only the records they are authorised to see.
Logs are provided for reading only; no screen allows a log entry to be changed or deleted. History stays exactly as it happened.
Track organisational performance with archive content summaries, process analysis reports and document content analysis reports. Archive operations are automatically summarised daily and monthly by user, archive, layer and action.
Reports that can be refined to each user's needs: date range and column filters on every screen, and pivot views in analysis reports.
